![]() ![]() ![]() ![]() They wont tell you what caused it to deter others from committing fraud so who really knows?) Emailed them and got a generic response telling me in a few words that I needed to send them a copy of my state issued id. (I can only assume that me valuing my privacy and having a VPN caused this flagging. Tried to log in to retrieve the cash back and was told my account was flagged. I placed the order and then got the email confirming I got $75. I had no intentions of buying something at Staples but it was free $75. I signed up for it and a few days later, there was a $75 offer for Staples. Had been a Befrugal member plus USAA for cashback and was looking for something more profitable. Why not hire a website like iDenfy, SheerIf, etc? That seems like a viable solution. This review is for the minority that does care about privacy. Most of you will be happy with them since you wont mind sending sensitive information to them and that's why they'll continue with these policies. They'll hold your cashback and tell you "it's yours really, just give us what we ask for." You wont comply, you lose your cashback and they'll get it. Your account will be frozen unless you comply and give up your privacy. As other have stated here, their customer service is lazy and they will just copy and paste responses rather than addressing your issues (they'll probably do the same below with a "copy and paste" response like with everyone else). If you dont comply with sending them complete pictures of very important documents, they can freeze your account and they will still get paid for your purchases while you wont. Identity theft is real and they wont do anything to prevent it. If you value your privacy, dont sign up for this. ![]()
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